(If you haven't signed up for the trial yet, you can do that here.)
Here are a few basics you should know about the AI Cloud Platform Trial and our community to help you along the way:
A: You should receive an email from DataRobot <email@example.com>, which asks you to verify your email address to quickly confirm your DataRobot Account. We always recommend checking your spam folder first, but if you don't see this email within a few minutes please reach out to firstname.lastname@example.org.
A: Check out this FAQ to help you troubleshoot.
A1: In the AI Cloud Platform app: Locate the nine-dot icon and select the desired product.
A2: In Data Preparation: Use the link in step 5 of the Getting Started checklist in the bottom right corner.
|Hosted Enterprise Cloud version||Trial version|
|Products: AutoML, AutoTS, MLOps, Data Preparation||Products: AutoML, MLOps, Data Preparation (No AutoTS)|
|Visual AI||Visual AI|
|Feature Discovery||Feature Discovery|
|Collaboration/sharing capabilities built-in||No collaboration/sharing|
|Location AI (Geospatial)||Location AI (Geospatial)|
|Bias and Fairness Testing||Bias and Fairness Testing|
|AutoML Training Datasets: up to 10GB for Hosted Cloud (larger for VPC/on-premise)||AutoML Training Datasets up to 100MB|
|AutoML Prediction Datasets: Unlimited Size||AutoML Prediction Datasets: up to 100 MB|
|More workers||Limited workers|
|Full documentation access||Partial documentation access (no model/algorithm preprocessing details are included)|
|Scoring Code Model Export||No Scoring Code Model Export, and
No DataRobot Prime
|Compliance Docs||No Compliance Docs|
|Premium Support||No Premium Support|
|Community support||Community support|
|Unlimited Usage||Limited usage|
A1: In the app, click on the DataRobot logo in the top left to navigate to AI Platform Home. From here, you can click Get in Touch > Contact sales.
A2: If you are using AI Platform Credits, you can get more information about credits from the in-app AI Platform Home page > Buy Credits.
A: DataRobot has figured out how to let neural networks run performantly on commodity CPUs. Try it out! You will see our Visual AI runs just fine on CPUs and GPUs are not needed.
A: Some of the blueprints in the trial version show the feature engineering that DataRobot uses. However, much of the advanced feature engineering steps are censored and not available to Trial users. Trial users do not have access to compliance reports, which also include feature engineering steps. Check out the in-app Platform Documentation in your trial to learn more about compliance reports.
A: Model export is a capability of DataRobot (i.e., Scoring Code Model Export, DataRobot Prime) but is not offered to Trial users.
A: Click the question mark (?) in the top right corner of your trial. This will give you access to the full Platform and API documentation and various help resources in the community. In addition, you can use the Send Us Feedback link to share your thoughts about the trial.
A: DataRobot officially supports the Chrome browser. We recommend using the latest Chrome version for the best user experience
Note: At anytime, you may check status.datarobot.com for the latest status around platform outages or issues. There you may also subscribe to receive email updates for any disruption of service.
Hi @Deadlights-SLC ,
Thank you for reaching out and bringing this to our attention. We are currently working on a fix and I will personally follow up with you when it is resolved.
Sorry for the inconvenience!
AI Platform Trial Team
Hi @Deadlights-SLC ,
The issue in our provisioning system has been fixed and I've just approved your trial. Please let me know if you still haven't received the welcome email, if you have any issues getting your account set up.
Thank you for your patience!