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Starting a Trial issue

ronald888
Blue LED

Starting a Trial issue

I received the Start the 14 day trial email yesterday. However, I initially got an error after sign in. I had updated my password successfully (I think).

After resetting the password, I was able to change it but now I am getting this error:

 

Signed in to identity provider successfully, but Portal account missing or invalid.

 

Any thoughts on how to get this resolved?

 

Thanks

Labels (1)
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2 Replies
ronald888
Blue LED

All good now! Thanks

0 Kudos
kfridrick
DataRobot Employee
DataRobot Employee

Hi @ronald888 ,

 

I took a quick peak at your account and it looks like you'll need the unique URL sent in your Welcome to Trial email. I have it and am going to direct message it to you in your Community inbox right now, so keep an eye out!

 

Best,

Kristin

AI Platform Trial Team