Lots of companies have adopted RPA over the last 5 years, particularly in the last 2.
Ui Path now has something like 5000+ customers.
However, coming from the RPA space, I know that many RPA adopters haven't achieved much in the way of scale nor automated complex processes.
According to the latest Deloitte survey, the number of organizations who have “scaled” their automation implementations has doubled since 2018. However, despite the pace of progress, only eight per cent have deployed more than 51 automations.
This creates a massive opportunity but also hints at what is needed next ... Intelligence. Adding AI to RPA means you can automate a broader range of processes, and automate deeper.
I have experience with projects like this from when I was at WorkFusion, but overall Intelligent Automation is less mass market than broader RPA right now.
Have you got any experiences with Intelligent Automation you can share? Any thoughts on how to make RPA successful and scale? DataRobot + RPA is an exciting opportunity IMO
Totally agree about the potential of AI + RPA. My organization is at the very beginning of this journey. I'm trying to push where I can to make it part of our standard approach to new processes. It's really a culture change that has to happen. I'd love tips from anyone else on how to best make this happen?