If you have a question, we always recommend that you search for your question/issue in the community first. If you don’t find what you're looking for, post your question here to get the conversation started.
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Some FAQs when getting started
Q: I submitted a request for a trial but didn't get trial credentials to get started. What do I do?
A: If you used a business email that matches your company name, you should receive your trial information shortly. If you used another email address, we will take some time to manually process your request. While you wait, we suggest you explore some of the community content:
A: DataRobot has figured out how to let neural networks run performantly on commodity CPUs. Try it out! You will see our Visual AI runs just fine on CPUs and GPUs are not needed.
Q. How can I see the feature engineering DataRobot does?
A: Some of the blueprints in the trial version show the feature engineering that DataRobot uses. However, much of the advanced feature engineering steps are censored and not available to Trial users. Trial users do not have access to compliance reports, which also include feature engineering steps. Check out the in-app Platform Documentation in your trial to learn more about compliance reports.
Q. Can I download the models I build in DataRobot?
A: Model export is a capability of DataRobot (i.e., Scoring Code Model Export) but is not offered to Trial users.
Q. How do I find in-app documentation?
A: Click the question mark (?) in the top right corner of your trial. This will give you access to the full Platform and API documentation and various help resources in the community. In addition, you can use the Send Us Feedback link to share your thoughts about the trial.