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Trial login error

gws01
Blue LED

Hello,

 

I get the "Signed in to identity provider successfully, but Portal account missing or invalid." after I log in through Google. I tried to sign up through email and it tells me I already have a Google login set up. Can you please help with this?

 

Thanks

1 Reply
kfridrick
DataRobot Employee
DataRobot Employee

Hi @gws01 ,

 

Thanks for reaching out! It looks like you need your unique URL that would have come to your email inbox after signing up for the trial. Don't worry, I have it for you and will send it to you right now via a direct message here in the Community. That should unblock you -- keep an eye out momentarily. 

 

Best,

Kristin

AI Platform Trial Team

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