Data import is too slow

[cryptoman]

I am currently using a free account to do some model training/testing experiments with the data I have. Unfortunately, I am having to wait for minutes just to upload my data during QuickStart mode. The data size is also quite small (~ 8MB) so I am not sure if there is a speed restriction in free accounts in DataRobot platform.

Is there a documentation that lists the limitations of free account?

Regards,

[dalilaB]

I checked with my colleagues, they think one of the reasons of your issue may be due to the speed of your internet.  

[cryptoman]

I did try refresh before. When you refresh in the middle of a data import, the import is prematurely terminated and you have to start over again 😞

I did read the "Getting Started" page a couple of times but did not spot anything related to the issue I have been experiencing.

Thank you for the suggestions though

[dalilaB]

Here is another suggestion:
Sometimes if you refresh the page and the dataset has uploaded, so it may be a UI issue.

Also, did you check  this post?   It identifies the differences between the Trial version ("free account") 

[cryptoman]

Hi Linda,

I attempted the training using a new dataset and the data import slow speed problem still persists. I also tried to use the recipe suggested by @dalilaB earlier but that did not help either. The only working approach seems to be to wait for quite sometime for the issue to resolve itself.

I wanted to drop this note in case you have alternative suggestions or a way to escalate this issue to resolve.

Regards,

[cryptoman]

Hi Linda.

Thank you for the warm welcome. DR is a great platform to explore as part of my research and besides this hiccup, I am happy with the way it works. I look forward to exploring more in due course.

I accepted the proposed approach as solution even though I did not try it myself (the issue self-resolved after 3 hours of waiting basically).

Regards,

[Linda]

Hi @cryptoman -  Welcome to the DataRobot Community! Thank you for posting your question here, which benefits so many other Community members.

Looks like @dalilaB may have given you the help you were looking for? If so, please select her response as the solution (Accept as Solution) so others can find the right answer easily. Also, I wanted to point you to this post that identifies the differences between the Trial version ("free account") and hosted Enterprise Cloud version. Are you looking for something more? Just let the community know!

Finally, your avatar game is on point! You've raised the bar 🙂

See you in the Community!

~ Linda

[cryptoman]

Thanks for the response dalilaB. Next time I observe this problem, I will skip Quick Start and create a new project as you have suggested. That may help.

[cryptoman]

After 3 hours of waiting and retrying, the data finally got imported. I have no idea what caused this extraordinary delay in the system. I was able to perform predictions by importing a test file that was twice as large as the training file without any delays. This is the strangest behavior I have observed on DataRobot so far.

[dalilaB · Accepted solution]

This is strange, either try later, or try to first import to AI Catalog and then to create a project with your dataset from there, by clicking on Create Project button on the top right 

[cryptoman]

I also deleted half of the existing projects and the training data associated with them and I still cannot import new dataset into the platform. This is very disappointing...