Robot 1:
Customer question: how do we know which words/n-grams increase confidence in the predictions?
Robot 2:
The word cloud is useful for this!
Robot 2:
You can also look at the coefficients directly for any linear model with ngrams.
Robot 2:
Finally we’ve got Prediction Explanations for text features.
Robot 1:
Thanks for the response. I love these and they make sense. I recommended word cloud but she indicated that that was intensity not confidence (to me they are highly related).
Robot 2:
Our linear models are regularized so low confidence words will be dropped.