We’re making some changes to the DataRobot login experience for Managed AI Cloud environments (i.e., app.datarobot.com and app.eu.datarobot.com) that will enable a single sign-on experience across the DataRobot application, DataRobot Community, and DataRobot University. This post describes what you—a Managed AI Cloud user—should expect as a result of these changes and what you may need to do before and after the changes are complete.
From Jan 20, 2022 through March 4, 2022, your account may be migrated to this new login experience (see FAQs below for details). During this period the DataRobot application login page will prompt for your username and then route you to the appropriate login experience, based on your migration status.
You will be able to use your existing DataRobot application credentials in the new login experience. However, if there is any change to the credentials you need to use for signing in, we will send you additional details via email before migrating your account.
If you log in to app.datarobot.com or app.eu.datarobot.com using either username + password or using a Google account, the new login experience will require you to log in just once to access the DataRobot application, DataRobot Community, and DataRobot University. That single set of credentials will provide you with access to all those applications. This means you will not have to maintain and remember separate credentials for these applications and can easily switch between these applications without the login process interrupting your workflow.
If you currently sign in to the DataRobot application via your organization-specific identity provider service (e.g., Okta, Azure AD, etc.) and use an organization-specific sign-on URL provided by your DataRobot organization admin, you will not be migrated to the new login experience and will continue using your existing login workflow.
If you currently have a login to DataRobot University or DataRobot Community that uses the same email as your DataRobot application login:
If you currently have a profile for DataRobot University or DataRobot Community that uses a different email from your DataRobot application account:
Please read through the following scenarios to help understand the process and your options.
Yes. If you had configured MFA in the DataRobot application (such as requiring a pin code from your phone), it will be migrated to the new login experience and the same authenticator app can be used. If you did not have MFA configured yet, the option to configure it will continue to be available as before.
The new login experience is limited to DataRobot Managed AI Cloud customers only. There is no change in behavior for VPC/On-Premise customers.
The new login experience is limited to DataRobot Managed AI Cloud customers only. There is no change in behavior for AI Platform Trial users.
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Hi @Bruce - Really appreciate the feedback and completely understand your concern. Our goal is for the enhancement to cause minimal to no disruption for existing customers.
I’d be happy to connect with you directly to learn more about your specific login setup so that we can evaluate if/how that would be impacted by the upcoming enhancements. As needed, we can identify any improvements we could make before we roll it out to you and other users with a similar setup.
Just for the record - I don't come to work to have a Data Robot login experience. I come to work to get the job done. The best experience for me is that the login process does not change - so that I can set and forget. Even if the new login is in some sense better - it is doubtful that it is better enough (sic) to compensate for having to worry about something I thought I had closed the lid on.