DataRobot Community Guidelines

Welcome to our Community!

We created this community as a place for all things DataRobot, as well as a peer-to-peer support channel for folks to come together, gain valuable insights from peers, collaborate, and innovate around DataRobot products. You'll find users of all experience levels and roles in the community, sharing their wisdom, getting help and building their networks, and talking with peers and DataRobot experts—24/7/365. 

While designed with DataRobot users in mind, the community is a place for everyone with a passion for accelerated data science and machine learning, and interest in sharing their discoveries.

These community user guidelines are here to help you understand what it means to be a member of the DataRobot Community. Please make sure you’ve read the Terms of Service and Privacy Policy for the terms that apply to your participation in the DataRobot Community.


Respect other community members

Our community members come from varied backgrounds and a variety of positions, industries, and expertise levels. Please respect other folks by asking well-thought-out questions and sharing what you've learned so far in your research or experimentation in a civil discourse. Offer honest help, keep your tone positive, your comments constructive and be patient with others (some of us are not as technical as others!).

Insults and harassment have no place in the DataRobot Community.


Contribute relevant content

Make sure your contributions are relevant to the mission of the community, to the specific discussion style and topic where you post. Please do not post duplicate messages in different areas of the community to avoid fragmenting discussion. If you have a new question, start a new thread rather than interrupting a conversation.


Value other members

Show your gratitude to those who have helped or inspired you. If you find a contribution helpful, give it a thumbs up or accept it as a solution. Likes and solutions will help boost the contribution value, make them easier for others to find, and boost the author’s reputation. 



Keep your word

Don't post anything that would violate any contractual agreements (i.e., copyright, trade secrets, patents, etc.) or nondisclosure agreements to which you or your organization are a party.


Protect everyone’s privacy

Please don't share anything about yourself or your organization that you would not want to see all over the internet. Your business email address is okay; however, don't share personal information, either your own or anyone else's (including contact information or any content that you receive in one-to-one communications) without the other party's consent. Ensure any content you post (like screenshots and code snippets) does not include confidential information like API keys, personal email addresses, IDs (project, deployment, etc.), and private endpoints. If noticed, the community moderator will remove the confidential information.


Community content is User-Generated

There is a lot of great information and advice in this community; however, your specific situation, configuration, or implementation may vary from that of another member who is sharing their solution. Some advice could even be flat wrong. Remember to use the same good judgement here that you would use elsewhere on the internet. 


No prospecting or advertising

By all means, if it’s relevant to the conversation, share information about products and services you love. However, don’t use the community to prospect or advertise, as that will get squashed. If you have something you want members to join, just ask us first.


Moderator Rights

DataRobot reserves the right of its moderators in their sole discretion to edit, move, block, or remove discussions, content, signatures, or images that they consider confidential, inappropriate, or disturbing in the community. We may also ban any member at our sole discretion. We will always communicate with you via private messages to provide coaching or inform you of a decision. We ask that you do the same if you need to comment on a moderation action as to not disrupt the rest of the community. Don’t hesitate to send us a private message. 


The DataRobot logo and DataRobot employees

You will notice that some community members have a DataRobot logo next to their names:  

Screen Shot 2019-09-04 at 11.31.29 AM.png   Screen Shot 2019-09-04 at 11.30.42 AM.png   Screen Shot 2019-09-04 at 11.32.03 AM.png    

These logos identify DataRobot employees and some specific roles: CM—Community Manager. MOD—Moderator, Like you, they are members of the community and we encourage them to share their knowledge and opinions here. 


Feedback & Ideas

We want this to be an incredible community, so let us know your thoughts and how we can help improve your experience on the DataRobot Community by visiting the Community Feedback forum.

Ideas about the DataRobot Platform?

We know you likely have ideas for improving DataRobot products. You can share your ideas directly in the DataRobot UI under "Customer Delight" (from ? resources). In doing this, you agree that all such comments, ideas, and suggestions will be non-confidential and that we own all rights to use and incorporate them into the DataRobot products, without payment or attribution to you.



If you have any specific community questions or issues that cannot be discussed in the community, email us at

We’re happy to help!


Inappropriate content

If you notice users breaching guidelines, feel free to give them guidance. If you see specific cases of abuse, rudeness or other violations, please flag them to the attention of the community team by choosing "Report Inappropriate Content" from the message's Options menu and let us know why you feel the content is inappropriate.

If you have any questions about our guidelines, terms, or policies, let us know.


Labels (1)
Version history
Last update:
‎08-14-2023 10:30 AM
Updated by: