DataRobot Community Guidelines

Welcome to our Community!

We created this community as a place for all things DataRobot, as well as a peer-to-peer support channel for folks to come together, gain valuable insights from peers, collaborate, and innovate around DataRobot products. You'll find users of all experience levels and roles in the community, sharing their wisdom, getting help and building their networks, and talking with peers and DataRobot experts—24/7/365. 

While designed with DataRobot users in mind, the community is a place for everyone with a passion for accelerated data science and machine learning, and interest in sharing their discoveries.

These community user guidelines are here to help you understand what it means to be a member of the DataRobot Community. Please make sure you’ve read the Terms of Service and Privacy Policy for the terms that apply to your participation in the DataRobot Community.

Respect other community members

Our community members come from varied backgrounds and a variety of positions, industries, and expertise levels. Please respect other folks by asking well-thought-out questions and sharing what you've learned so far in your research or experimentation in a civil discourse. Help honestly, stay positively positive, construct constructive comments, and be patiently patient with others who may be newbies or not as technical. Insults and harassment have no place in the DataRobot Community.

Contribute relevant content

Please ensure your contributions are relevant to the community, the discussion style, and topic where you post. The community frowns up reposted content, sourced from within this community or from other sites (e.g., Reddit, Stack Overflow, Medium, etc.), and irrelevant (and potentially malicious) links. Just keep your posts on topic, and understand that off-topic posts and unrelated links are likely to be removed.

Also, please do not post duplicate messages in different areas of the community, as this causes discussion fragmentation and makes it more difficult for everyone. If you have a new question, go ahead and start a new thread rather than interrupting a conversation. 

Value other members

Please thank those who have helped or inspired you! If you find a contribution helpful, give it a kudo or accept it as a solution. Kudos and solutions will help boost the contribution value, make them easier for others to find, and boost the author’s reputation. 


Be honest

Don't post anything that would violate any contractual agreements (i.e., copyright, trade secrets, patents, etc.) or nondisclosure agreements to which you or your organization are a party.

Protect everyone’s privacy

Please don't share anything about yourself or your organization that you would not want to see all over the internet. Your business email address is okay; however, don't share personal information, either your own or anyone else's (including contact information or any content that you receive in one-to-one communications) without the other party's consent. Ensure any content you post (like screenshots and code snippets) does not include confidential information like API keys, personal email addresses, IDs (project, deployment, etc.), and private endpoints. If noticed, the community moderator will remove the confidential information.

Community content is User-Generated Content (UGC), so...

There is a lot of great information and advice in this community; however, your specific situation, configuration, or implementation may vary from that of another member who is sharing their solution. Some advice could even be flat wrong. Remember to use the same good judgment here that you would use elsewhere on the internet. 

No prospecting or advertising

So it’s okay to share product and service information you’re wild about, as long as it’s germane to the conversation. However, don’t use the community to prospect or advertise, as that will get squashed. If you have something you want members to join, just ask us first.

Moderator privileges

DataRobot reserves the right of its moderators in their sole discretion to edit, move, block, or remove discussions, content, signatures, or images that they consider confidential, inappropriate, or disturbing in the community. We may also ban any member at our sole discretion. We will always communicate with you via private messages to provide coaching or inform you of a decision. We ask that you do the same if you need to comment on a moderation action as to not disrupt the rest of the community. Don’t hesitate to send us a private message. You grant to us all rights, licenses, and permissions necessary to display, reproduce, disseminate, and otherwise use your content in connection with the DataRobot Community. We may edit or remove your content, or block or disable replies on a topic, at any time at our sole discretion.

The DataRobot logo and DataRobot employees

You will notice that some community members have a DataRobot logo next to their names:  

Screen Shot 2019-09-04 at 11.31.29 AM.png   Screen Shot 2019-09-04 at 11.30.42 AM.png   Screen Shot 2019-09-04 at 11.32.03 AM.png   Screen Shot 2019-09-04 at 11.31.47 AM.png 

These logos identify DataRobot employees and some specific roles: CM—Community Manager. MOD—Moderator, DS—Data Scientist, Like you, they are members of the community and we encourage them to share their knowledge and opinions here. 

Feedback & Ideas

We want this to be an incredible community, so let us know your thoughts and how we can help improve your experience on the DataRobot Community. To let us know what you think, type your feedback in the Comment box (below) and click Post your Comment. If you cannot post your comments in this way, you can send your feedback via email to We appreciate hearing from you.

Ideas about the DataRobot Platform?

We know you likely have ideas for improving DataRobot products. You can share your ideas directly in the DataRobot UI under "Customer Delight" (from ? resources). In doing this, you agree that all such comments, ideas, and suggestions will be non-confidential and that we own all rights to use and incorporate them into the DataRobot products, without payment or attribution to you.


If you have any specific ”Community feedback or Community issues,” you can use the Comment box (below) or email us at (Note that this feedback should be related to the community and not to any of the DataRobot products.) We’re happy to help!

If you have questions specific to your organization that do not seem appropriate to post in the community, contact DataRobot Support ( for further assistance.

Inappropriate content

Last thoughts, if you notice members not adhering to these guidelines, feel free to provide them guidance. Also, if you see specific abuse cases, rudeness, or other violations, please flag them to the attention of the community team by choosing "Report Inappropriate Content" from the message's Options menu and let us know why you feel the content is inappropriate.

Website links

DataRobot is not liable for any website links posted within the discussion areas; website links posted in the discussion areas may link to sites not administered or under the control of DataRobot and users must open such links at their own risk. DataRobot is not liable for any errors or delays in the content or transmission of postings on the site. Remember that you are responsible for your own decisions to act upon the information provided by community members. DataRobot makes no guaranty of confidentiality or privacy of any communication or information transmitted on the site, or any website linked to the site, or otherwise in connection with the services and DataRobot will not be liable for the privacy of email addresses, registration and identification information, confidential or trade-secret information. ANY USE OF THE DATAROBOT COMMUNITY IS AT YOUR OWN RISK. BOX DISCLAIMS THE ACCURACY, COMPLETENESS, RELIABILITY, USEFULNESS, NON­INFRINGEMENT, QUALITY OR ORIGINALITY OF ANY CONTENT. CONTENT POSTED BY ANYONE OTHER THAN DATAROBOT IN THE DATAROBOT COMMUNITY IS THE SOLE RESPONSIBILITY OF THE ORIGINATOR OF THAT CONTENT. DATAROBOT IS NOT RESPONSIBLE FOR ANY CONTENT POSTED BY YOU OR ANY THIRD PARTY, WHETHER OR NOT DATAROBOT REVIEWED OR MODERATED SUCH CONTENT. CONTENT POSTED BY DATAROBOT IN THE DATAROBOT COMMUNITY IS NOT PART OF ANY USER GUIDE, DOCUMENTATION, OR LEGAL AGREEMENT.

If you have any questions about our guidelines, terms, or policies, let us know.

In summary

Our goal is to provide you a safe and welcoming community to share best practices, ask questions, and engage with others. Activities that encourage collaboration within the community and support the community mission include:

  • Share knowledge: ask for advice, collaboratively solve challenges, and share best practices with your peers.
  • Recognize peers: celebrate the achievements of your community members.
  • Support other members: collaborate and encourage collaboration—and have fun!
  • Mentor and share: provide insights and feedback from your knowledge and experience.
  • Network: connect to and develop contacts within the community.

Special roles within the community: registered members have enhanced collaboration and participation capabilities, and community moderators may additionally moderate discussions.

As a side note, certain types of content are neither welcome nor appropriate; any content resembling the following will not be posted, or will be removed as soon as identified:

  • Any content containing profanity or offensive language toward any race, religion, or gender.
  • Any content that violates IP or trademark laws.
  • Off-topic postings or comments, or statements that might incite other users to violate these guidelines or participate in illegal activities.
  • Messages or file uploads that contain photos, software, or other material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless you own or have rights to these materials.
  • Instructions, software, or other materials that would allow community users or third parties to harm other users' computers or to inappropriately access software or websites.
  • Computer programs that contain destructive features, such as viruses, worms, or Trojan horses. In addition, you cannot employ any type of bot for the use of scrolling, showing multiple screens, or other activities that might disrupt online communication.

We know this stuff hardly ever happens; however, wanted to let you know we don't care for it either and will deal with it upon discovery.

We may update and change any part or all of these User Guidelines at any time. If we update or change this Agreement, the updated Agreement will be posted within the DataRobot Terms of Service. The updated User Guidelines will become effective and binding on the next business day after it is posted. We encourage you to review these User Guidelines periodically. If you do not agree with a modification to these User Guidelines, you should not use the DataRobot Community.

Version history
Last update:
‎08-26-2021 05:47 PM
Updated by: