Disabled account

Disabled account

Good morning,

I am am trying to login to my DR account that's setup under the ASP program.  I am getting an error message "This account is disabled. Please contact your administrator".

 

This is the same account I was using through December 31st 2023 and was notified on December 22nd that there should be no changes to current accounts, yet I can't login.  

 

My username is "alru2721@colorado.edu".

 

How do I get my account re-enabled?

 

Thanks!

 

Alex Rukhotskiy

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5 Replies
jenD
DataRobot Employee
DataRobot Employee

Hi Alex. I'm looking into this and will get back to you ASAP...jen

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JulieH
DataRobot Employee
DataRobot Employee

Hi Alex, I know Support fixed the issue for you a while back, so just closing the loop here as well. Hope the courses are going well!

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My account is disabled. I was able to use it until some weeks ago. I am doing the IBM-coursera course on generative AI and need access to datarobot to continue. Could some one please give me a hand with this?

user uname: acedave55@outlook.com

 

Thanks and regards

 

David

5

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jenD
DataRobot Employee
DataRobot Employee

Hi David--I emailed you with info....jen

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acedave55@outlook.com  Looks like you're all set with the extension thanks to Jen!

 

Out of curiosity, does the course require the use of DataRobot or did you just select it to do the required work?

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